[ABOUT]

Hi, I'm Joel

I think in systems & design for scale

Nice to meet you

Profile

I spent 6 years in agency environments mainly focused on designing responsive web experiences with CMS integration, and the last 6 years designing products, and establishing and evolving design systems, all with new and maturing start-ups in Toronto, ON. I'm currently based in London, ON, designing and soon to be developing Pantry.

I thrive when working on complex challenges – I embrace ambiguity, and collaborate cross-functionally to design solutions that successfully balance business objectives with users' needs. I believe in simple and honest communication, and I am always asking questions and proactively seeking feedback throughout the design process. I'm an empathetic advocate for users and inclusive, accessible design.

Outside of UX/UI design, I'm an avid lover of food, and am constantly inspired by architecture and interior design. I enjoy watching horror movies and HGTV, playing guitar, and silence. I also have a (possibly unhealthy) obsession with grid systems.

Experience

Interactive Designer, UXP Systems (Amdocs)
2017–2023 • Toronto, ON

Product Designer, Achiga
2016–2017 • Toronto, ON

Designer, Achiga
2011–2016 • Toronto, ON

Designer, Ontrack Communications
2011 • Toronto, ON

Design Intern, Indusblue
2011 • Toronto, ON

Domains
Identity & Access Management
B2B 
Commerce

Telecommunications

Payments
 & Subscriptions

Hospitality


Media

Selected Clients
Verizon
AT&T Mexico
Marriott
Starwood Hotels & Resorts

Design Hotels
CTV

Skills

Capabilities

Digital Product Design

Design Systems


Web & Mobile App Design
UX/UI Design

Visual Design
Interaction Design
Information Architecture
Data Visualizations

Prototyping

Brand Identity

Motion Design
HTML/CSS

Tools
Figma
Sketch
Adobe InDesign
Adobe Illustrator
Adobe Photoshop
Adobe After Effects
Jira/Confluence
Miro
Notion

Pencil/Paper
Notes

Contact & links

Contact
joellaughlin@gmail.com
London, ON, Canada

LET'S TALK JOELLAUGHLIN@GMAIL.COM
LAST UPDATED: JAN 19 2025
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